Contact us

Hello! I’d like to hear from you. Please send us a note via this form. You can also reach us at charles@tetumerchants.com. We will get back to you within 48 hours

FREQUENTLY ASKED QUESTIONS

We accept credit cards and debit cards and payments through PayPal

We deliver the packages to UK and US customers in 5-8 days, AU and CA in 7-9 days. Europe Express will take around 8-12 days.

We make sure that you get your orders safe and sound at your doorsteps.

All the information that you provide while completing your order is kept safe and secured and is not shared.

Once your order is placed, it is packed safely and if there are extra instructions from your side, we make sure they are fulfilled.

After your order is received, the system automatically send you the invoice via an email.

For the best shopping experience, getting your size on the first time round makes good sense. To do this please use the garment measurements on our size charts

We do charge Sales tax for all shipments to the state of Arizona. All other US states are exempted. UK and EU customers will pay VAT, rates depends on shipping destination. Middle east, Africa and South America customers are responsible for Custom clearance and custom duties. Please note all orders above 150 Euros to UK and EU countries. customers will have to pay VAT on delivery

Once your order is shipped, We send you a confirmation email which for tracked services. contains the tracking number and a link to the tracking website for the shipping service we selected for you or the one you selected at checkout

 

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